This website is operated by Elebuy. Throughout the site, the terms “we”, “us” and “our” refer to Elebuy. Both parties accept these Conditions unreservedly. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Elebuy.com as they are used to protect your rights as a valued customer and our rights as a business.
Section 1 - Changes to the Terms of Service and the Website
Elebuy.com is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.
Section 2 - Access to the Website
We work hard to ensure the Website is always up and available, but we can't guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.
Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. You must treat your account log-in information as confidential, not disclosing it to any third party and only using Elebuy.com in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately.
It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.
Section 3 - Product information
Elebuy.com takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.
Section 4 - Prices
The prices indicated on Elebuy.com are shown in USD. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.
Section 5 - VAT & Customs duty
Normally, you pay customs duty at the time of import. Sometimes there are other taxes and charges that you have to pay as well. Please look up your countries rules before purchasing. If you get any unexpected fees, contact us and we will try to sort it out. The product is shipped from China.
Section 6 - Refunds
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Please contact customer service at Support@elebuy.com first.
Section 7 -Availability
We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment.
Section 8 - Privacy and protection of personal data
The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to Elebuy.com to find out what personal information we hold concerning you. You may at any time, and by request, modify or delete this information.
Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.
Section 9 - Intellectual ownership
All the content on Elebuy.com website (illustrations, texts, names, brand names, images and videos) is the property of Elebuy.com except illustrations third-party artists. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Elebuy.com. All information, content and files is protected by International law concerning intellectual ownership and copyright. Elebuy.com cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.
Elebuy.com will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site. If such an instance would occur, the intellectual property will be immediately removed from the site.
Section 10 - Waiver and Severability
Any failure of Elebuy.com to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Elebuy.com, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
Section 11 - Feedback & Comments
Any opinions left on the Website by Elebuy.com customers are screened and moderated by Elebuy.com. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Elebuy.com reserves the right to refuse or modify it.
Section 12 - Contact Information
Questions about the Terms of Service should be sent to us at
Email : Support@elebuy.com
Support Time: Mon – Fri: 9AM-5PM EST